Ticket Booking Through IRCTC Becomes Easier, Speak To AI Chatbot and Book Tickets

OM Prakash
3 Min Read
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Crores of passengers travel in Indian Railways every day. In such a situation, a great service has been started for the convenience of the passengers. With this IRCTC service, passengers can now book their tickets by speaking. From booking railway tickets to improving user experience, Indian Railways has started offering an AI chatbot service.

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An AI chatbot named AskDisha 2.0 has been launched for services related to Indian Railways. Through this, the ticket can be booked or cancelled just by speaking. Know other information about AskDisha 2.0.

This chatbot provides many services to people, from ticket booking to refunds, and important information can also be obtained.

What is AskDisha 2.0?

It is a 24/7 Artificial Intelligence (AI), Machine Learning (ML) and NLP-based virtual assistant chatbot that helps passengers book train tickets, cancel, change boarding stations, refund, PNR status, avail offers and IRCTC. Provides information on questions related to different services provided by. With the help of this chatbot, train e-ticket booking is made possible for the first time through just one OTP without using any IRCTC password.

This AI chatbot uses simple commands. It supports voice commands, and voice commands can avail of this service. This will be the fastest and easiest way to book train tickets.

How To Use AskDisha 2.0?

  • AskDisha 2.0 can be used on the IRCTC website and the mobile app.
  • To do this, go to the official website of IRCTC.
  • The AskDisha 2.0 logo will be visible at the bottom of the home page.
  • Visit AskDisha 2.0 and fill in the required information, or type your query in the box given below.
  • The query can also be filled out by speaking with the ‘Microphone’ icon.
  • Apart from this, download the IRCTCWell Connect app to get AskDisha 2.0 on your phone.
  • Later, see the icon of AskDisha 2.0 and start speaking or typing your query.

What Services Will Be Available On AskDisha 2.0?

  • Train Ticket Booking
  • PNR Status Check
  • Ticket Cancellation
  • Get A Refund
  • Changing Boarding Station
  • Checking Booking History
  • View E-ticket
  • Downloading Ers
  • Printing and Sharing E-Tickets
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By OM Prakash Journalist and Developer
OM Prakash is responsible for maintaining and improving News Waker's website. He ensures the site is user-friendly, accessible, and up-to-date with the latest web technologies.