Every day, lakhs of people pass through toll plazas in the country. Apart from this, most people know about Fastag. It has become necessary to install it, due to which toll tax is deducted. However, people will not be aware of many rules related to this. Many rules are associated with Fastag and toll booths, after knowing which people can pass through the toll plaza for free.
Waiting Time Fixed
Let us tell you that NHAI issued a guideline in 2021, providing information regarding waiting time at toll plazas. Under this rule, if a car stops in line at the toll plaza for more than 10 seconds, it must be allowed to pass without paying toll tax.
Long Line At Toll Plaza
According to the guidelines, people working at the toll plaza have also been told that the waiting line should not exceed 100 meters. The person cannot be charged toll tax if the line is over 100 meters long.
This is because the toll plaza has a yellow strip at a distance of 100 meters. Often, people wait at the toll for a long time, even after having Fastag and then leave after paying the toll.
What To Do If The People Working At Toll Disagree?
Apart from this, a complaint can be made if any toll worker does not accept these things of the person or misbehaves. There is no need to go anywhere to complain. The problem can be resolved by just calling the toll-free number 1033. In this way, action can be taken against the accused person.
